OFFERING LUXURY AT HOSTED ACCOMMODATION: IS IT WORTH THE HIGH PRICE TAG?
As the owner of a bed and breakfast in New Zealand, I understand that the word "luxury" is often tossed around in the hospitality industry. So much so that, I have removed it from my marketing. But does it mean that it shouldn’t appear.
Well, I think it should in exceptional circumstances. This could be you.
In this blog post, I'd like to offer insights into what you can truly expect when the guest chooses to stay at a luxury hosted accommodation and whether the experience is worth the high price tag.
The Art of Crafting Luxury
I believe that the term should encompass a holistic experience that goes beyond mere opulence. Luxury, for me, means creating an environment where guests feel pampered, special, and rejuvenated. Here's what the guest should anticipate when they stay at luxury hosted accommodation:
1. Personalised Attention
The owners should take pride in providing top-notch, tailored service. Their guests are not just room numbers; they are valued individuals with unique preferences and needs. The goal is to make the guest feel like an honoured guest in the host’s own home.
2. Premium Amenities
Luxury hosted accommodation is known for high-quality amenities. From plush bedding to premium toiletries, the host should invest in every detail to ensure the guest’s comfort and satisfaction.
3. Unforgettable Experiences
Luxury hosted accommodation should offer something extraordinary. Whether it's stunning vistas, bespoke experiences, or special touches that enhance the guest’s stay. The aim is to create memories that linger long after the guest leaves.
4. Culinary Delights
One hallmark of luxury hosted accommodation is gourmet dining. Breakfasts are a culinary journey, featuring fresh, locally sourced ingredients prepared with care and creativity, setting the tone for a delightful day.
5. Breathtaking Surroundings
The beauty of New Zealand is an integral part of many luxury hosted accommodation experiences. The guests should be able to expect meticulously maintained gardens and sweeping views, allowing them to immerse yourself in the natural wonders of our country.
The Luxury Worth the Price
Now, let's address the vital question: Is the luxury experience at hosted accommodation worth the higher price guests may pay? From my perspective, the answer is a resounding "yes." Here's why:
1. Unparalleled Experience
Luxury hosted accommodation offers a level of personal attention and care that larger hotels simply cannot match. The hosts will take pride in creating an environment where the guest feels valued and cherished throughout their stay.
2. Attention to Detail
The little things matter. From the presentation of your room to the ingredients used in your breakfast, as an owner of luxury hosted accommodation you will go over the top to provide a unique, unforgettable experience.
3. Exclusivity
Luxury hosted accommodation is often smaller and more intimate, meaning fewer guests and a quieter, more peaceful atmosphere. This exclusivity allows for more personalised service and a greater sense of relaxation.
CONCLUSION
In conclusion, the term "luxury" in the hospitality industry may sometimes be overused, but there are genuinely luxurious hosted accommodation offerings out there, that are dedicated to delivering an extraordinary guest experience.
I wholeheartedly believe that the high price tag is justified by the level of service, attention, and unique moments that the guests enjoy.
Sign up to our course - the Hosting Hero Blueprint!