UNDERSTANDING SOLO TRAVEL FROM A DIFFERENT PERSPECTIVE
It's perfectly natural to have reservations about solo travel, especially if you've never experienced it firsthand. Much like me actually. Apparently, travelling alone can be both liberating and challenging, and understanding what it might be like can give you valuable insights into how to treat solo travellers at your accommodation.
1. Empathy Towards Solo Travellers
Empathy is the key to offering exceptional hospitality. Put yourself in the shoes of a solo traveller. Imagine arriving in an unfamiliar city, navigating public transportation, dining alone, and exploring the local culture independently. Recognising the courage and adventurous spirit of solo travellers can guide you in providing the support and warmth they may need.
2. The Importance of a Friendly Welcome
Think about how you would feel if you were traveling alone. A friendly and welcoming atmosphere can make a significant difference. Offering a warm smile and a genuine "welcome" can ease the anxiety that some solo travellers may feel when arriving in a new place without companions.
I know many of you do this anyway, so it could be a case of business as usual.
3. Balance Between Social Interaction and Privacy
If you can, try to strike a balance between offering opportunities for social interaction and respecting the solo traveller's desire for privacy. Some solo travellers enjoy meeting new people, while others seek solitude. Providing communal spaces for socialising and private accommodation for those who prefer solitude allows you to cater to both preferences.
4. Communication and Information
Imagine how valuable it would be to receive clear and comprehensive information about the local area, including safety tips and recommendations for solo-friendly activities. Providing this information can help solo travellers feel more at ease and informed during their stay.
5. Inclusivity in Activities and Events
Consider that solo travellers may be interested in participating in activities and events offered by your town. Do a bit of homework to ensure that these activities are inclusive and welcoming to individuals traveling alone, so they can feel comfortable joining group experiences if they wish.
6. Encourage Exploration
Solo travellers often seek to explore independently. Encourage them to explore the local culture, cuisine, and attractions on their own terms. Offer insights about must-visit places and hidden gems, empowering them to create their unique journey.
For solo travellers, pointing out if there are any parts of your area where solo travel isn’t recommended. Keep their safety in mind.
7. Security of belongings
One of the challenges of solo travel is keeping a good eye on your belongings. Easy enough when you check in to your hosted accommodation. However, if they want to continue to explore your area after check out, they may not feel comfortable to leave their belongings in their car.
Offering a place to keep belongings safe after check out, could also be a great easy add on for travellers.
8. Requesting Feedback
Imagine being a solo traveller and having the opportunity to share your thoughts and suggestions about your stay. Encourage solo travellers to provide feedback, both positive and constructive, to help you enhance your accommodation's offerings for future guests traveling solo.
While, like me, you may not have personal experience travelling solo, cultivating empathy and understanding for solo travellers' unique experiences is crucial in providing exceptional hospitality. Treat them with the kindness, respect, and support you would appreciate if you were in their shoes. By doing so, you can create a welcoming and inclusive environment that appeals to all types of travellers, whether they come alone or with companions, and make their solo journeys memorable and enjoyable.