HOSTED ACCOMMODATION HOOPLA:
Tips for When Your Business Partner Takes a Tumble!
Welcome back, fellow hosts! As we bask in the busy summer months, ensuring our hosted accommodation is buzzing with guests, it's crucial to address a scenario that's not often discussed – what happens when you or your partner falls ill? Or if you run your business on your own, what happens when YOU get sick?
In the world of hosting, it's essential to future-proof your business against unforeseen health challenges. In this blog, we'll explore practical ideas and strategies to help you navigate these challenging times while maintaining the success of your hosted accommodation business.
1. Cross-Training and Skill Sharing
Encourage cross-training between you and your partner to ensure both are familiar with the day-to-day operations. If not your partner then maybe a contractor that helps with the day to day tasks.
Document processes and responsibilities to make transitions smoother during times of illness. I have a procedures manual and in the Hosting Hero Blueprint, I give you the template to set this up.
Foster an environment of continuous learning so that everyone is equipped to handle various aspects of the business.
2. Build a Reliable Support Network
Cultivate relationships with trusted local services or freelancers who can step in during emergencies.
Connect with fellow hosts in your community to establish a mutual support system. This is where belonging to an association in your community is really important.
Consider forming a network where hosts can assist each other during peak seasons or unexpected health-related setbacks.
3. Invest in Technology
Implement user-friendly management systems and booking platforms that can be easily understood by both partners.
Utilise smart home technology for security, check-ins, and other routine tasks to minimise the impact of an absent partner.
Explore automation tools for communication and guest interactions. These may be only used during times of emergency.
4. Secure Comprehensive Insurance
Look into business interruption insurance that covers loss of income during periods of illness.
Ensure you and your partner have health insurance coverage to mitigate personal financial strains during health-related setbacks. Review your current policies and make necessary adjustments to safeguard your business and personal well-being.
5. Create a Contingency Plan
Develop a detailed contingency plan that outlines the steps to be taken if one of you falls ill.
Include emergency contact information, financial arrangements, and a communication strategy for guests.
Regularly update and review the contingency plan to adapt to changing circumstances.
6. Community Engagement and Guest Communication
Build a strong relationship with your guests through proactive communication and community engagement.
Inform guests about any changes in advance, emphasising your commitment to their comfort and satisfaction.
Foster a positive online presence and encourage previous guests to share their experiences, helping to maintain your property's reputation during challenging times.
CONCLUSION
As we revel in the success of our hosted accommodation during the busy summer months, it's crucial to acknowledge the potential challenges that may lie ahead. By implementing these strategies and fostering a resilient mindset, you can future-proof your business against the uncertainties that arise when illness strikes. Together, let's ensure our hosted accommodation businesses thrive, even in the face of unexpected setbacks..
Sign up to the Hosting Hero Blueprint for more tips and templates to help organise and navigate your way through!